There is a funny set up here where the school is divided down the middle, with “academic” staff on one side, and “everyone else” on the other. While the Principals have authority over the ‘academic’ side of things, there is Someone Else who is in charge of the rest. This department is ironically known as: “Support Division”.
The first thing teachers learn is that staff in this division are never, ever, ever at fault. If the shifu (handyman) sets up the entire Assembly hall for an activity that occurs a month from now instead of your major event that takes place in an hour, this is your fault. If the purchasing person orders a CD version of a book (in a school without CD players), this is also your fault. And if you ever want anything to get done, you must play along with this farce, because when I said they are in charge of everything not academic – I meant everything: broken door handles, blocked toilets, drinking water, air filters, purchasing, security, visas, lifting heavy things, your salary…
They also manage foreign teacher apartments, so you may see where I am going with this? Fall out with them over the CD incident mentioned above, and you may find that when your fuse box blows up and you’re sitting in darkness they suddenly can’t hear their phones.
Saying that, there are staff in this department who have gone above and beyond to help us out, (dropped my bankcard down a toilet, dropped my electricity card in the middle of a busy road) and for that we are very grateful. I still think the school should consider making everybody happy by employing a staff member to act as “foreign staff liaison”.
Anyway, I’ve been searching for the staff apartment “exit procedure” for a while, and have finally received a reply that refers me to a handbook that – as far as I can make out – doesn’t exist. I hope this reflects the amount of effort they put into inventory of the apartment when we leave!